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Table 1 Strengths/weaknesses and opportunities/risks (SWOT-) analysis

From: Development of a balanced scorecard as a strategic performance measurement system for clinical radiology as a cost center

Strengths

Weaknesses

Internal analysis

Cost center for all radiological services within hospital

Lack of specialists, unfavorable ratio of young professionals to specialists during training

Wide range of additional training with complete training authority and additional designations for neuroradiology and pediatric radiology

High workload for the medical staff

Long waiting times for examination appointments

Long processing times

Communication deficits with internal referrers

Modern organizational management with department system that has a matrix structure

No hospital beds in department for interventional radiological procedures

Highly specialized MRI and IR services

Established research section for MRI physics, experimental radiology, and medical engineering

Opportunities

Risks

External analysis

Only university radiology department in the region

Competition through expansion of other hospitals into highly specialized services

Good public image through symposiums and congresses (regional, national, and international presence)

Good PR work through radiological CME events at other hospitals

Specialized diagnostic examinations and minimally invasive procedures are unique selling points

Lacking radiological medical care center for ambulatory services

Most modern equipment in hospital for general and standard care

Modern instrumentation

  1. CME: continuing medical education, IR: interventional radiology, MRI: magnetic resonance imaging, PR: public relations