Fig. 9From: Patient survey of value in relation to radiology: results from a survey of the European Society of Radiology (ESR) value-based radiology subcommitteeRating of the following aspects of the radiology service: a Courtesy of the staff. b Information provided about benefits & risks of the procedure. c Waiting times (i.e. from referral to appointment). d Time-to-diagnosis (from initial referral). e Information provided by radiology staff following diagnosis. f Availability of the radiologist for personal consultation. (1 = very unsatisfied, 5 = very satisfied)Back to article page